IT Ops Engineer

Would you like to be the "go-to" person that will help our users to solve any issues they might encounter and follow up on the day-to-day activities of our IT department? Then be part of our five°degrees team and become our IT Ops Engineer.

 

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For additional information, please contact:

Willianne Brocks
Willianne Brocks

HR Manager

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About five°degrees

what we do.

five°degrees is an Amsterdam-based Fintech, currently developing a cloud-native core banking platform to create banking as it should be. We combine state-of-the-art technology and sound financial knowledge to create unique digital solutions for today’s banks and for people who like banking to be quick and easy.   

With 150+ employees in Amsterdam, Lisbon, Reykjavik, Frankfurt and Serbia, we have a broad spectrum of different cultures and are growing.   

Our mission is to provide banks and financial service providers with a way to bridge the gap between the old and the new world by adopting digitization and automation. We achieve this by offering a cloud native core banking platform.  

We have a learning mindset and aim to continuously improve ourselves and our own way of working. 

how we do it.

Your future colleagues are very proud of the company and are extremely happy with their job, as is proven in the results of the Staff Involvement Survey. Our company culture is open, transparent, and collaborative. Be part of a team where everyone makes a real contribution to our customers’ success.

We believe that having fun in your work gives better and greater results! Even in the current lockdown, we stay connected, have regular company-wide meetings and make sure you feel appreciated.

your role.

As an IT Operations Engineer, you will be responsible for the day-to-day activities of our IT department. You will troubleshoot a varied range of issues, from fairly simple to more complex and in-depth ones. You will be the "go-to" person that all our users will look up to when something isn't right, but will also be able to escalate issues when needed. Overall you feel happy to help our end users with any issues they might have, and come up with solutions for issues that may be recurring.

what you'll do.

  • Participate in IT projects and software implementations.
  • Administration of user accounts, permissions and access rights in AD.
  • Work with Office 365, Azure, SharePoint and Intune.
  • Continue to implement and secure our Modern Workplace Environment.
  • Tracking and following up on IT support tickets.
  • Manage our IT assets and keep our Office tidy and organized.
  • Troubleshoot server and networking issues.
  • First-line end-user support.

who you are.

  • 1-2 years of experience in a technical support role.
  • Experience with Office 365, SharePoint, Azure and Intune.
  • Experience working with Jira and Confluence or any other issue tracking software.
  • Strong knowledge of Windows Server, AD, LDAP and Office365.
  • Experience working with Azure AD, users, groups and dynamic groups.
  • Strong understanding of IP networking, VPNs, DNS, DHCP and Firewall concepts.
  • Experience in Virtualization: Hyper-V, VMWare and Azure.
  • A problem solver that has the ability to take a task to completion.
  • Have a "security first" mindset a keen eye for detail.
  • Willingness to work outside of normal business hours.
  • You are also willing to (occasionally) travel and work internationally.
  • Strong English oral and written communication skills.

For this, you will of course have your technical skillset, but at least as important, the ability to align with our teams located in Amsterdam, Iceland, Portugal and Serbia.

We value diversity and inclusion at five°degrees. We welcome people of any age, gender and background. In case of equal fit, we prefer candidates that contribute to the cultural diversity of our team.

what we offer.

  • All the basics like a competitive monthly salary and great hardware
  • A mobile phone of your choosing.
  • Plenty of space for personal development.
  • A multi-cultural international working environment.
  • A great team of highly skilled professionals.
  • Excellent benefits like a retirement plan and disability plan.
  • Mutual flexibility.
  • A warm workplace that promotes equal opportunity and values inclusion and diversity.
  • Travel allowance.
  • A cool office workspace, easily accessible with public transport.
  • Drinks, snacks and fruit.
  • A fun environment with many social events.

Apply now

Submit your application and we will get in touch with you shortly.

Summary

  • Company: five°degrees
  • Location: The Netherlands
  • Employment contract:  Indefinite